Coast2Coast
Company Policies
First Aid and CPR Certification Training
Attendance Policy:
Public Training
- If you miss your scheduled class or fail to attend for any reason, you will not be eligible for a refund, credit, or rescheduling. A new registration will be required to participate in a future course.
Private Training
- Private training sessions require a minimum of eight participants.
- If any individuals do not attend or miss the class for any reason, no refunds or credits will be issued. You will be billed according to the total amount stated in your original invoice, regardless of attendance.
Late Policy:
Students who arrive more than 20 minutes late to a course will not be admitted, regardless of the reason. This policy is strictly enforced to ensure the quality and integrity of the training.
If you miss your class due to late arrival, you will not be eligible for a refund, credit, or rescheduling. A new registration will be required to attend a future course. Please plan accordingly and arrive on time.
Cancellation/Rescheduling Policy:
Public Training
Cancellations, rescheduling, or course level changes requested more than 48 hours before the scheduled class are subject to a $35 (+tax) administrative fee.
No cancellations, changes, or rescheduling are permitted within 48 hours of the course. No refunds will be issued.
Rescheduling is subject to course availability.
Optional upgrades (e.g., study guides, prep materials) are non-refundable.
Private Training
Cancellations, rescheduling, or changes to group training must be requested at least 7 business days prior to the scheduled in-class session.
Requests made within 7 business days of the course are not permitted and no refunds will be issued.
Rescheduling is subject to availability.
Course Policies:
Coast2Coast First Aid & Safety reserves the right to modify, cancel, or relocate any scheduled course. In the event of a change, cancellation, or relocation, registered students will be notified at least 48 hours in advance of the scheduled course date.
Physical Activity Disclaimer:
For most participants, the physical activities required during a first aid and CPR certification course should not pose any health concerns. However, some individuals may find the hands-on skill demonstrations physically demanding. If you have a history of heart conditions, respiratory issues, physical disabilities, are pregnant, or have muscle, bone, or joint injuries, we strongly recommend consulting with your physician before participating in the skills portion of the course.
If you’re unsure whether you should take part in your scheduled training, please contact us directly for guidance. Please note that if you choose to attend but are unable to perform all required skills, you will receive a participation card instead of an official first aid and CPR certification card.
Notice of Photography:
By registering for and attending this training on the selected date, the participant grants Coast2Coast First Aid & Safety and its authorized representatives permission to photograph or capture images of them during the event. These photos may be used for the purpose of promoting future Coast2Coast First Aid & Safety events and trainings, showcasing the event itself, or highlighting the organization’s programs, services, and capabilities.
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